Archive for the ‘Conversation Marketing’ Category

Twitter is NOT Instant Messaging

January 21st, 2008

Over the weekend, I had to stop following a Twitter user because they used the platform to have lengthy one-on-one discussions with other individual Tweets.
This is the equivalent of 2 people dominating the conversation at a dinner party – it’s mindnumbing for the rest of us.
If you find yourself engaging in a good conversation [...]

16 Quotes by Old Hollywood Stars to Inspire Your Conversation Marketing

December 30th, 2007

“Never treat your audience as customers, always as partners.” – Jimmy Stewart

“My father used to say, ‘Let them see you and not the suit. That should be secondary.’” – Cary Grant

“Always be a first-rate version of yourself, instead of a second-rate version of somebody else.” – Judy Garland
“A hot dog at the ball park is [...]

Yours Truly Quoted in Yet Another Blog Post!

December 29th, 2007

Chris Wilson posed a question at LinkedIn about which companies truly participated in conversation with their companies in 2007. I answered and Chris (with my permission, he’s such a gentleman) posted my reply among others. I’m in such good company!
Check the post about companies and their conversations here.

The Hidden Danger of Valuing Transparency

December 13th, 2007

Yesterday I wrote about what it’s like being an introvert in social media. Today, I want to address another aspect of social media that has tarnished the reputations of individuals and companies. And that is transparency.
But it’s not what you think. This isn’t a post about how some companies aren’t transparent and how that’s a [...]

How to Integrate Twitter into Your Online Marketing Strategy

November 19th, 2007

Last week, I finally “got” Twitter. I was attending the TIMA lunch and Twitter was brought up. The “tracking” feature is what attracted me to invest more time in the Instant-Messaging-Meets-Social-Media-Networking tool.
Using IM or SMS you can track a word and it will send you any “Tweets” (Twitter messages) that Twitter users submit to the [...]

Writing in a Digital Age: Response

November 14th, 2007

One reason I’m not an A-list blogger is my apparent inability to complete a blog series in a reasonable amount of time. Without further ado, I present to you the final installment in my series on screenwriter John August’s speech, The Challenges of Writing in a Digital Age (which I started a few weeks ago).
The [...]

AT&T Aims to Profit from the California Fires

October 26th, 2007

While many companies are trying to figure out how to help victims of the California wildfires, AT&T is trying to profit from the losses.
A couple called to cancel their satellite service, and was informed they would be charged $300 for the loss of the dish. I’m guessing the company thinks they can cash in on [...]

Writing in a Digital Age: Permanence

October 23rd, 2007

This post is part of a series examining John August’s speech, The Challenge of Writing in a Digital Age.
The third point in John August’s speech was Permanence. But what he really spoke to was the lack thereof.
If I’m sending you to read a story online, I can’t be certain you’ll read the same thing I [...]

12 Step Program for Overcoming Bad Blogger Relations

October 22nd, 2007

Mark Goren at Transmission Marketing related a story about how little Spirit Airlines cares about its customers. Seems the CEO accidentally replied to all on a customer complaint, which eventually made its way to a blogger:
“Please respond, Pasquale, but we owe him nothing as far as I’m concerned. Let him tell the world how bad [...]

Shout Softly and Carry a Bigg Stick

October 22nd, 2007

Recently, Digg upgraded its site and let friends send shouts to each other. This is nice because it makes it easier to ask people for a Digg.
However, a couple people have become trigger-happy and send out shout messages all the time. Some MyBlogLog-ers have the same problem with messages.
My message to you overachievers is [...]

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